As part of the Bertrandt Group, Bertrandt US delivers cutting-edge engineering services across ADAS, Autonomous Driving, Electric Mobility, Manufacturing Support, and beyond. 

Our team brings an extensive array of engineering expertise to tackle the unique challenges of today’s automotive industry, transforming complex needs into innovative solutions that drive a sustainable, connected future. With a foundation in four core divisions—Electronics, Product Engineering, Physical, and Production & After Sales—Bertrandt US provides excellence in every service area, from design to delivery. 

Supported by a global network of around 14,500 dedicated employees across 50+ locations, we’re here to power the projects that shape tomorrow’s mobility landscape. Bertrandt US is your partner in pushing boundaries and achieving the extraordinary. 

General Benefits: 

• Complete and comprehensive benefits package including Med/Dent/Vision 

• Employer paid STD/LTD/Life 

• 401k Retirement program 

• Generous paid vacation/sick/holidays 

• Creativity encouraged in a fun, friendly work environment 

 EEO Statement: 

Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. 

Corporate Vehicle Services - Chattanooga plant

• Answer questions from employees, their family members, dealerships, and vehicle transporters via phone calls, emails, Skype and customer walk-ins by utilizing eTag, Supertool, VTRACS and our internal inventory excel file to provide answers.
• Timely processing of documents pertaining to factory employees leased, assigned, and pool vehicles.
• Assist DAA with all aspects of the delivery process for approximately 1,000 vehicles per year
  • Utilize vehicle knowledge to inform customer of vehicle options and equipment choices
  • Determine customer needs and assist in vehicle ordering for customers who order vehicles themselves, verify validity of order and approve or disapprove order as appropriate
  • Oversee creation and utilization of vehicle paperwork, including Manufacturer’s Certificate of Origin, Vehicle Invoice, Registration Application, Title Work, Power of Attorney, etc., all according to the State of Tennessee regulations
  • Generate a delivery packet with tag, registration, insurance card, AIM inspection form and information pages.
  • Ensure vehicles are placed into service through eTag prior to DAA rep. delivers the lease vehicle.
  • Accept vehicle return from customer, processing information in eTag and grounding vehicle in VCI’s systems (VCI Direct and Audi Direct).
• Interface with internal groups to work with product evaluation programs
  • Monitor Human Resource reports and be cognizant of vehicles for terminated employees
  • Act as a liaison with the local VW and Audi dealers, as well as local body shop(s) in Chattanooga for all work associated with Corporate Vehicle Services
  • Assist in implementing Special Programs approved by top management.
  • Maintain all service, warranty, in service and surrender procedures for all corporate based company cars
  • Reconcile monthly Not-Yet-In-Service and For Sale reports received from Vehicle Accounting and investigate discrepancies
  • Daily collaborate with Payroll, HR and Corporate office on split deductions, accident deductibles for active and inactive employees.
  • Assist employee and family members with loaner vehicles for warranty issues.
  • Review inactive employee information with Accounts Payable, attempting to collect unpaid debts.
  • Communicate with various ports on late shipments as needed.
  • Give PowerPoint presentations to new hires at the plant on the leasing program
  • Assist in the Annual Vehicle Confirmation for the Chattanooga plant including reaching out to the employee, manager and director.
  • Process termination paperwork for Chattanooga employees as needed.
  • As needed initiate Vehicle Recovery through repossession for terminated employees who don’t follow policy.
  • Complete registration and titling processing through Vendors and VTRACS for TN, GA, AL, and possibly other ad hoc situations
  • Identify driver, scan and email tickets, tolls, and other violations to lease customers
  • Renew vehicle registration for lessees.
  
   

• High School Diploma
  
  Skills / Experience:
• Microsoft Office (Excel, Word and Outlook) 
• Experience in automotive industry is a plus.
• Exceptional customer service skills