Bertrandt US

Automotive Completion Rate Manager

Job Locations US-NJ-Woodcliff Lake
Posted Date 2 weeks ago(2/13/2018 3:07 PM)
ID
2018-1434
# of Openings
1
Category
Management

Overview

Bertrandt - your trustworthy engineering partner

 

Looking for a career, not just a job? Want to join a dynamic team working for an international industry leader? Enjoy an energetic work atmosphere? Bertrandt US may be just what you have been looking for! The Bertrandt Group has been providing development solutions for the international automotive and aviation industries in Europe, China and the USA for more than 40 years. A total of around 13,000 employees at 53 locations guarantee extensive know-how, sustainable project solutions and a high level of customer orientation. Its main customers include the major manufacturers and numerous system suppliers.

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The Project Manager is necessary to oversee the multiple projects and provide monitoring of completion rate improvements.

Responsibilities

  • Manage selected projects to improve completion rate percentages for recalls to include. Projects must have clear:
    • project timeline
    • tasks
    • milestones
    • required resources
    • selected vendor interaction to ensure they are adhering to contracted scope of work
  • Communicate to management a minimum of twice weekly on project statuses
  • Upon project completion, the candidate will provide a written report documenting activities
  • Create a clear process for mail that was not delivered to a customer, work with outside supplier to document undelivered mail, take steps to either correct address information or utilize other means for customer contact – i.e. phone, email, text.
  • Develop a solution to ensure internal databases and external databases carry the same customer address including the capability to maintain the data
  • Work on the development of systems to provide our dealers with tools to improve the completion rate Support the process of mailing customer letters to those affected by a recall, this will require the capability of manipulating large amounts of data in excel, they will also be responsible for Purchase Requisitions and VIN Status changes

Qualifications

  • Bachelor’s degree
  • Project Management Certificate
  • Project management experience 2-4 years
  • Knowledge of automotive recalls/NHTSA
  • Must have Microsoft Project or other project software experience
  • Ability to present in small and large groups
  • Excel skills to include Vlookup, macros, data manipulation

 

Benefits:

 

  • Complete and comprehensive benefits package including Med/Dent/Vision.
  • Employer paid STD/LTD/Life.
  • 401k Retirement program.
  • Generous paid vacation/sick/holidays.
  • Creativity encouraged in a fun, friendly work environment

 

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